Manager Operations

Job Role

E-Retail Tracker

Skills Required

• Drive proactive tracking of E-Retail shipment
• Track Net Service Levels (NSLs) to identify area
• Ensure employee motivation
• morale and engagement in the team
• Ensure Training and development of subordinates to develop the team’s capabilities

Requirements

• Experience in proactive shipment tracking.
• Ability to track and enhance Net Service Levels.
• Skills in team motivation and engagement.
• Experience in training and developing subordinates.

Responsibilities

• Drive proactive tracking of E-Retail shipments.
• Ensure timely clearance and addressing of escalation cases.
• Monitor key metrics like TAT and NSLs.
• Plan resource requirements for growth.
• Motivate team and conduct training and development.